[Apr 18, 2022] PremiumVCEDump 1Z0-1003-21 Exam Practice Test Questions (Updated 134 Questions) [Q53-Q75]

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[Apr 18, 2022] PremiumVCEDump 1Z0-1003-21 Exam Practice Test Questions (Updated 134 Questions) [Q53-Q75]

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[Apr 18, 2022] PremiumVCEDump 1Z0-1003-21 Exam Practice Test Questions (Updated 134 Questions)

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NO.53 A scheduler has created center-points for the technicians located in a regional office.
The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.
Which configuration puts the most restrictions on the radius for the technicians?

Home zone radius = 5 miles with overstep weight 4

Home zone radius = 5 miles with overstep weight 9999

Home zone radius= 5 miles with overstep weight 2000

Home zone radius = 5 miles with overstep weight 600

NO.54 Youwant to copy Thursday’s Time Slot-Based quota to Friday.
On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday’s Quota is 85% of Thursday’s Quota?

Select Friday using the calendar. Click “Mass populate” and select thenext day value = previous day value * percent operation with an 85% value.

Select Friday using the calendar. Click “Mass populate” and select the next day value = previous day value * percent operation and select Thursday as the destination day with an85% value.

Select Thursday using the calendar. Click “Mass populate” and select the next day value = previous day value * percent operation and select Friday as the destination day with an 85% value.

Select Thursday using the calendar. Click “Masspopulate” and select the copy day-today operation and select Friday as the destination day with an 85% value.

Select Friday using the calendar. Click “Mass populate” and select the copy day-to-day operate and select Thursday as the destination day withan 85% value.

NO.55 While most field resources for a particularcompany should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their ‘contractor resources’ that only perform periodica work should NOT see it.
Which configuration supports the requirementto hide the countdown timer for those ‘contractor resources’ that do NOT need to see it when they are working on their assigned activities?

Assign the ‘contractor resources’ to a Resource Type where the ‘Display the remaining activity time’ feature isdisabled.

Assign the ‘contractor resources’ to a User Type where the ‘Display the remaining activity time’ feature is disabled.

Set the visibility condition for the Activity Timer context to ‘show* for the User Types that need it, but exclude the ones assigned to the ‘contractor resources’.

Set the visibility condition for the Activity Timer context to ‘hidden’ for the ‘contractor resources’ assigned User Type.

NO.56 A company has technicians in a local Austin office, which has been configured as a bucket within OFSC.
They want all their technicians to work in the AUSTIN_SOUTHWEST_WKZN work zone but would also like the technicians Sandra Bernstein and Larry Johnson to work in the AUSTIN_NORTHWEST_WKZN work zone as well.
How should you set the work zones in the Resource Tree for that local Austin office?

Set the AUSTIN_SOUTHWEST_WKZN work zone at the Austin bucket level only.

Set the AUSTIN_SOUTHWEST_WKZN work zone at the Austin bucket level and also set the AUSTIN_NORTHWEST_WKZN work zone individually on Sandra Bernstein and Larry Johnson.

Set both the AUST1N_S0UTHWEST_WKZN and the AUST1N_N0RTHWEST_WKZN at the Austin bucket level only.

Set the AUSTIN_SOUTHWEST WKZN work zone at the Austin bucket level and also set the AUSTIN_NORTHWEST_WKZN and the AUSTIN_SOUTHWEST_WKZN work zones individually on Sandra Bernstein and Larry Johnson.

NO.57 A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?

Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.

Develop a javascript plug-in to generate the .PDF report at the time of activity completion.

Add the ‘create_report’ action to the ‘End Activity’ screen context and configure it to generate in .PDF format.

Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.

NO.58 A company has a policy in which all of their technicians’ working days will begin once they arrive at their first jobs, and end at the office depot after their last jobs.
Resource ‘start’ locations are set to their home addresses and ‘end’ locations are set to the office depot address.
What Resource Type settings ensure that routing will support this requirement?

‘Working Time does not include the Travel Time to the first activity’ and ‘Working Time does not include the Travel Time from the last activity to the Resources End Location1 are selected.

‘Working Time includes the Travel Time to the first activity’ and ‘Working Time does not include the Travel Time from the last activity to the Resources End Location’ are selected.

‘Working Time does not include the Travel Time to the first activity’ and ‘Working Time includes the Travel Time from the last activity to the Resources End Location’ are selected.

‘Working Time includes the Travel Time to the first activity’ and ‘Working Time includes the Travel Time from the last activity to the Resources End Location’ are selected.

NO.59 What happens when you enable the assignment parameter “Limit work by points”?

If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.

Routing will use each activity’s unique point value to prioritize assignment of higher point activities over lower point activities.

Routing will not assign a given activity if that activity’s point value exceeds the resource’s maximum personal point limit.

If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource’s point limit

NO.60 Your customer is currently closing booking automatically for their Capacity Categories but they want to be able to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?

If “Work Zone support” is enabled on Business Rules, there are no additional steps required to enable closure of booking per work zone.

Under Business Rules, enable “Allowclosing booking on work zone level”.

Under Quota > View > Configuration, enable “Allow closing booking on work zone level” for every capacity-enabled bucket.

Under Resource & Bucket Info, enable “Allow closing booking on work zone level” for everycapacity-enabled bucket.

NO.61 A new Activity Type Group called ‘Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the ‘Customer’ group have been moved into this new group.
You have been tasked to change the Time Slot for these Activity Types to ‘All-Day’ because they are low priority.
How do you configure this via theActivity Types screen?

Modify the ‘Low Priority Work’ group and set the Time Slot to ‘All-Day’.

Select the first Activity Type within the group, click ‘Modify’ and set Time Slot to ‘All-Day’. Then use the ‘Clone’ function to update the remaining Activity Types.

For every Activity Type you need to modify, click the ‘Modify’ action and select the ‘All-Day’ Time Slot for them.

Select the Activity Types within the group, and then click Time Slot and choose ‘All-Day’.

NO.62 Which three options represent capabilities of the broadcast feature within Collaboration initiated via OFSC Mobility?

broadcast messages to users based on their assigned Collaboration group(s)

broadcast messages to users based on their proximity to a location on the map

broadcast messages to users based on their compliance with Smart Location settings

broadcast messages to users based on their matches to an activity’s work zone, work skill, and timing requirements

broadcast messages to users based on their assigned Help Desk(s)

broadcast messages to users based on their assigned User Type

NO.63 A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.
How doryou configure the system to support this requirement?

Enable the Messages report within a Dashboard, which can be filter condition and ‘Resource Type’ for the current date.

Configure the Resources list to ensure that values for the ‘Show/Hie Queues’ and ‘Resource Type’ filters can be selected.

Configure a resource filter with the conditions: ‘Resource Type in Cc PM1, and ‘Activated is not null’ for use within the List/Time/Map/Dai

Create a step within a Message Scenario to set an ‘Activated’ custo whenever the 8 AM – 5 PM shift is assigned.

NO.64 After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.
They want to use reoptimization to reduce the amount of lateness and improve their technicians’ on-time arrival.
Which setting is required to do this?

Enable Reoptimization within the routing plan, then select “Reduce overdue.”

Enable Reoptimization within the routing plan, then select “Assign overdue activities.”

Enable Reoptimization within the routing plan, then select “Reduce overtime “

Enable Reoptimization within the routing plan, then select “Assign high priority activities.”

Enable Reoptimization within the routing plan, then select “Optimize routes.”

NO.65 A customer is currently closing booking automatically by capacity category within all of their Capacity Areas, but they also want to be abl^to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?

On the Business Rules screen, enable ‘Allow closing of booking on work zone level’.

If ‘Work Zone support’ is enabled on the Business Rules screen, there are no additional steps required to enable closure of booking per work zone.

On the Quota Configuration screen for each Capacity Area, enable the ‘Allowclosing of booking on work zone level’ feature.

On the Resources screen for each Capacity Area, enable the ‘Allow closing of booking on work zone level’ feature.

NO.66 Which statement is correct regarding Time Slots?

is a configured interval that defines when an activity has to be started

is an interval that defines when an activity has to be started; automatically assigned by the OFSC Routing Engine

is the time window promised to the customer within which an activity must be finished; automatically assigned by theOFSC Routing Engine

is the time window promised to the customer within which an activity must be finishedautomatically assigned by the OFSC Routing Engine

NO.67 A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying ‘once daily’ as the data transfer option, then add fields to the entities.

Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying ‘real-time’ as the data transfer option, then add fields to the entities.

Create an outbound integration channel for DBaaS, select the data set entities specifying ‘once daily’ as the data transfer option, then add fields to the entities.

Create an outbound integration channel for DBaaS, select the data set entities specifying ‘realtime’ as the data transfer option, then add fields to the entities.

NO.68 Which two statements are correct regarding the characteristics of an SLA window?

An SLA window indicates when an activity should be completed.

An SLA window indicates how long an activity should take to complete.

An SLA window indicates that there is enough time available within it to perform an activity.

An SLA window indicates when an activity should start.

NO.69 Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?

Add the “Activity” property to the Request Grid context in Mobility.

Add the appropriate activity properties to the Request Grid context in Mobility.

Add the “Activity” property to the “Identify service request by” identifier context.

Add the appropriate activityproperties to the “Identify service request by” identifier context.

NO.70 An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?

the ability to set travel optimization goals either based on time or distance

the ability to set travel optimization goals either based on cost or resource utilization

the ability to set travel optimization goals based on current traffic data

the abilityto set travel optimization goals based on predicted traffic data

NO.71 A technician has been assigned a scheduled activity that he or sheneeds to perform later in the day.
Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.
Which option would enable them to account for their time performing these tasks?

selecting “Prework” from within the activity In OFSC Mobility

adding a new “Prework” custom property to the “Edit/View activity” context in OFSC Mobility

creating a “start-after” link template between the preliminary work and the scheduled work

creating a “start-before” link template between the preliminary work and the scheduled work

NO.72 A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.
They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM.
They do not want the scheduled lunch activities to block these late morning jobs from being routed.
What setting in the route plan is required tomeet this requirement?

Create a “Lunch” activity filter for activities in existing routes and set the “Assigning activities which are about to be late” to “Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot”.

Create a “Lunch” activity filter for activities in existing routes and set the “Assigning activities which are about to be late” to “Do not assign overdue activities and leave them in the bucket”

Create a “Lunch” activity filter for activities in the routing bucket that should be assigned and set the
“Assigning activities which are about to be late” to “Do not assign overdue activities and leave them in the bucket”.

Create a “Lunch” activity filter for activities in existing routes and set the “Assigning activities which are about to be late” to “Do not assign activities with more than 120 minutes overdue

NO.73 A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.
Upon investigation, they find out that their technicians occasionally have to stop forabout five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.
Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?

Set the ‘Departure/Parking time = 15 minutes’ on the Statistics configuration screen.

Deselect ‘Use durations reported to enhance company-wide estimations’ setting on the ResourceType configuration screen.

Set ‘Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity’ on the Business Rules configuration screen.

Set ‘Resource is considered to be at the activity location if the distance to it is less than 100 meters’ on the Business Rules configuration screen.

NO.74 Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?

Ensure that the assigned User Type has read/write access to the Filters configuration screen.

Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.

Select the “Dynamic” option when specifying the filter conditions.

Deselect the “Dynamic” option when specifying the filter conditions.

NO.75 Which two statements are correct regarding String and Integer property types?

Both property types can contain alphanumeric characters and punctuation.

Both property types can containGeolocation elements.

Integer property types can be used for check box elements, whereas String property types can be used for phone numbers or email addresses.

Both property types can include regular expressions.

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[Apr 18, 2022] PremiumVCEDump 1Z0-1003-21 Exam Practice Test Questions (Updated 134 Questions) [Q53-Q75]

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