NO.11 What is an activity of the Plan and Build stage of the SIAM roadmap?

NO.12 What can an organization use to address the challenge of measuring the success of SIAM?

NO.13 An important DevOps concept is the incremental of new functionality, followed by user feedback before the next increment.
In a SIAM ecosystem, what should be put in place specifically to support this DevOps concept?

NO.14 What is an example of an end-to-end service measurement?

NO.15 Which practice provides a way to structure data and information from service measurement, to support the practice for enabling and reporting on end-to-end services?

NO.16 What is the challenge of a legacy contract not being fit for purpose?

NO.17 What is the focus of the customer organization layer?

NO.18 In which stage of the SIAM roadmap should an organization start tocreate their business case for SIAM?

NO.19 In which SIAM roadmap stage are roles and responsibilities allocated?

NO.20 What is a mitigation for the risk of ineffective data segregation?

NO.21 The service desk for a particular SIAM ecosystem is provided by an internal service provider.
Who is responsible for managing the performance of the service desk against their service targets?

NO.22 What is the earliest stage of the SIAM roadmap in which gaps between process activities need to be identified and addressed?

NO.23 What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?

NO.24 The development of an integrated process model is a critical part in the success of a SIAM implementation.
What approach should a service provider take when developing their process model for the SIAM implementation?

NO.25 Which set of common process considerations includes understanding how compliance and assurance will be managed?

NO.26 What driver is related to service satisfaction?

NO.27 A service provider wants to deploy a change that will affect the end-to-end service.
Who is responsiblefor confirming that the change has been evaluated for risk?