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14 May, 2022 By admin

Salesforce CRT-251 Real Exam Questions and Answers FREE [Q57-Q80]

Salesforce CRT-251 Real Exam Questions and Answers FREE

Exam Dumps CRT-251 Practice Free Latest Salesforce Practice Tests

NO.57 A consultant has completed the Build and Validate phases of a Sales Cloud implementation at Cloud Kicks.
Which step should the consultant complete next?

Upgrade to the latest Salesforce Release.

Sign off on the statement of work.

Deliver training.

Complete a post-mortem.

NO.58 Cloud Kicks uses an external ERP application to process its orders. This ERP application needs to receive data about Opportunities when the Opportunity closes. Which two solutions should the Consultant recommend? Choose 2 answers

Outbound Message with Workflow Rules

Connected App

Single Sign on

REST Callout

NO.59 Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions should a consultant recommend to help product managers engage in sales deals? Choose two answers.

Create a Chatter group to share product information with the sales team, product managers, and customers.

Use Process Builder to create a chatter post.

Use an assignment to notify product managers when opportunities are updated.

Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.

NO.60 A salesperson at Northern Trail Outfitters (NTO) cannot view a contact’s information from social profiles. NTO has Social Accounts and Contacts turned on its account. Why is the salesperson unable to access the information?

The information shown is based on the sales representative’s social connection with contact

The fields configured by Universal Containers’ administrator on the contact page layout are missing

The link to the Facebook profile is NOT configured with administrator password to access detailed information

Universal Containers must install and APP Exchange package to access public profile information for its users

NO.61 Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption, What should the consultant recommend?

Add an Approvals process to the Opportunity object to enforce data standards.

Conduct a requirements workshop to gather user stories.

Create a report to track the login rate over the last 7 days.

Create a Slack channel to gather and discuss feedback from users.

NO.62 Due to internet unavailability at Cloud Kicks, the sales team is not able to utilize the Salesforce Mobile app feature to view, create, or update Opportunities.
Which two steps should the Consultant take to resolve the issue? (Choose two.)

From the Setup menu, go to Salesforce offline and select “Enable offline create, edit, and delete in Salesforce for Android and iOS.”

From the Setup menu, go to Salesforce offline and select “Enable caching in Salesforce for Android and iOS.”

From the Setup menu, enable the system permission “Store offline data.”

Raise a case with Salesforce support to enable the offline version of the Mobile app and update the app to use the offline capabilities.

Create a permission set with the system permission “Store offline data” and assign the permission set to the sales team user(s).

NO.63 Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base. With previous sales automation applications, the company had slow adoption of the new solution.
Which three Sales Cloud deployment factors should be considered to help ensure adoption? (Choose three.)

Type of training delivered

Sales rep quota targets

Management communications

Maintenance release schedule

Training in local language

NO.64 Which two processes should be recommended to track campaigns that influence won opportunities? Choose 2 answers

Have the administrator specify a time frame that limits the time a campaign can influence the opportunity after the campaign first associated date and before the opportunity created date.

Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.

Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date

Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.

NO.65 Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce.
What should a consultant recommend to meet the requirement?

Create Mater-Detail on Contact.

Create Master-Detail on Account.

Create External ID on Contact.

Create External ID on Account.

NO.66 Universal Containers has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and want to receive email notifications when opportunities reach key metrics ( e.g. progress to a certain stage or reach a specific probability).
However, individuals want to control the frequency of their email notifications. Which two solutions should a consultant recommend? Choose two answers.

Configure the individual Salesforce for Outlook email settings to control notification frequency.

Configure Chatter Feed Tracking to provide updates for the key metrics the sales managers are looking for.

Create a report filtering for the desired criteria and individuals subscribe to the report.

Define a workflow rule and email task that is triggered when key fields are updated to new values.

NO.67 Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports.
Which solution should a consultant recommend to meet the requirement?

Set the organization-wide sharing default for the Opportunity object to Private.

Create custom fields on the Opportunity object for sales reps to enter a credit percentage.

Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.

Enable Opportunity Team Selling and create a report grouped by Opportunity team member.

NO.68 Which two chart types should be used to display summary values from two different levels of grouping in a report? (Choose two.)

Donut chart

Funnel chart

Stacked bar chart

Grouped line chart

NO.69 The Cloud Kicks Sales Support team manually enters leads into Salesforce throughout the week. It was discovered that many of the leads already exist as Contacts in the system based on matching email address. This has resulted in high volume of unconverted leads. Which solution should be used to identify and block future duplicates from being created?

Create a process builder and flow that emails the user of a potential duplicate Contact when a Lead is created.

Build a report that groups leads by email address to identify and merge duplicates

Use Dataloader to import the leads each week instead of entering leads individually.

Activate the Standard Lead Duplicate Rule that matches on both Lead and Contact.

NO.70 Resellers for Northern Trail Outfitters (NTO) need access to reports in the partner communities to help manage their opportunities. How should salesforce be configured to give resellers the correct level of access to reports?

Create a chatter group that allows partner to post item appropriate list view and report.

Create the appropriate list views and report folder, and share with all partner users.

Create the opportunity list view and report folder in the partner communities for all partners.

Create a new tab in the partner communities to display the appropriate list view and report folder.

NO.71 Which two actions can be completed with a workflow field update? (Choose two.)

Apply a specific value to a field.

Select a formula field for a field update.

Change the record type of a record.

Update the value of a field on a child object.

NO.72 Northern Trail Outfitters ‘ (NTO) consumer business has grown to more than 500,000 contracts. NTO stores all individual contracts under a single account called ‘Consumer’. Mass updates are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported. Which two actions should be recommended to improve performance? Choose 2 answers

Enable person accounts and migrate the contact data.

Ensure that no single account has more than 10,000 contacts.

Add an index to the account field on the contact object.

Remove the account assignment for all contacts.

NO.73 Northern Trail Outfitters (NTO) plans to integrate with Salesforce and track product shipments from each customer. The tracking information is currently available in a back-end system.
Which set of objects are important for this integration?

Lead, opportunity, product, custom object-shipment status

Opportunity, opportunity product, custom object-shipment status

Opportunity, opportunity product, campaign, custom object-shipment status

Lead, account, opportunity product, custom object-shipment status

NO.74 Northern Trail Outfitters (NTO) has recently started using forecasting in collaboration with sales stages to better understand pipeline. All sales reps have submitted their forecasting numbers for approval. The VP pf sales is reviewing the forecast and sees that the open opportunity pipeline report contains a total of $25,000. The VP of sales then notices that there is $15,000 that is not included in the pipeline forecast summary. What should a consultant suggest as a possible reason for exclusion?

The $15,000 is business that is too new and has been assigned to the Omitted forecast category

The $15,000 is business that had already been lost and, therefore, is excluded from the pipeline forecast summary

The $15,000 is business that is in the Best case category, which is excluded from the pipeline forecast summary

The $15,000 is business that is in the commit category, which is excluded from the pipeline forecast summary*

NO.75 A Consultant for Cloud Kicks notices that the Deploy date for the Sales Cloud project is also the same weekend of a Salesforce release. What should the Consultant recommend?

Stop all work because the impact of the Salesforce release is unknown

Let Cloud Kicks know that there is a Salesforce release and that it may take longer

Complete the project sooner and push before the Salesforce release

Update the project plan for the following week and communicate the change

NO.76 A Sales Rep at Cloud Kicks has a requirement to have access to all child Accounts of the Accounts they own.
The Organization-wide Default setting for Account is private.
What happens if a user has access to a parent Account?

Access to child Account will need to be manually added.

The user will have access to child Account records.

Access can be granted by setting up a sharing rule via Account Hierarchy.

The user will have access to all Accounts if “Grant Access using Hierarchies” is enabled.

NO.77 The members of an opportunity team at Northern Trail Outfitters (NTO) are working together to close an opportunity. The sales engineer on the team is having trouble keeping up with most current quote. How can the sales engineer identify the opportunities latest quote?

Reference the synced quote field on the opportunity record

Reference the synced quote history on the opportunity

Reference the last modified date on the quotes

Follow the opportunity’s quotes in chatter.

NO.78 Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?

Create a trigger to add the product management team to the sales team of relevant opportunities.

Create a criteria-based sharing rule to add the product management team to relevant opportunities.

Create a trigger to set the product manager as owner for opportunities on the new product.

Create a new product and add it to the price book with the product manager as an owner.

NO.79 In the last requirements meeting, Cloud Kicks team member mention that they will be taking the next week off for a conference. What should a Consultant do in response to this news?

Set up two requirements workshops the following week

Have the client sign off on requirements and start the build

Update the solution design while they are at the conference

Update the project plan and communicate it to all the stakeholders

NO.80 Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers. Internal studies have shown the most valuable residential customers typically have a household income range between $50,000 and $70,000.
Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?

Salesforce Maps using the Demographic Context data source to display income ranges for regions within their territories

API integration with Salesforce Maps to plot existing customers on territory maps

A Salesforce Maps component plotting non-customers in residential neighborhoods

Salesforce Maps with ESR1 integration to display high density neighborhoods

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Salesforce CRT-251 Real Exam Questions and Answers FREE [Q57-Q80]