[Q25-Q49] Try 100% Updated Public-Sector-Solutions Exam Questions [2025]

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Pass Public-Sector-Solutions Exam – Real Questions and Answers

Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic Details
Topic 1
  • Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solution, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 2
  • Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultant in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.
Topic 3
  • Public Sector Solutions – Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.

 

NO.25 A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications’ Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?

 
 
 
 

NO.26 The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements/contracts to its customers.
Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit? (Choose Two)

 
 
 
 

NO.27 The City of Snaxboro has several License and Permit forms that are long and complex. Applicants often fill out these forms incorrectly and forget to submit key pieces of information, resulting in requests for more information on their applications. The city wants to use Public Sector Solutions and digitize these forms to increase the accuracy of information submitted by applicants and reduce processing times.
What three recommendations should a Technical Consultant provide to the city to achieve this?

 
 
 
 
 

NO.28 A government agency plans to implement Public Sector Solutions for its licensing needs. They plan to leverage Business Rules Engine (BRE) to customize the solution to meet their business needs.
Which statement correctly describes the relationship between Expression Sets and Decision Matrices in the context of BRE?

 
 
 
 

NO.29 A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits.
What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?

 
 
 
 
 

NO.30 A government agency wants to automate the validation of an applicant’s date of birth from a driver’s license or passport.
Which features are required to automate the validation of the date of birth?

 
 
 
 

NO.31 When configuring an inspection, the administrator wants a violation record to be automatically generated when an inspector indicates that a standard requirement failed or an issue was identified.
What is the recommended approach for configuring the inspection to achieve this requirement?

 
 
 
 

NO.32 A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal.
Considering the number of users, what license types should they consider using?

 
 
 
 

NO.33 A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement?

 
 
 
 

NO.34 A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce features must be enabled to support this use case?

 
 
 
 

NO.35 Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self-service portal, allowing for the upload of supporting documentation and the capability to check the status of their application. What should the consultant recommend using?

 
 
 
 

NO.36 The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?

 
 
 
 

NO.37 A government agency has set up a program to provide government funding to local business owners.
Grantseekers need to be able to collaborate with their internal stakeholders during the application process.
Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process.
What solution would a technical consultant recommend to solve the outlined use case?

 
 
 
 

NO.38 The Department of Disaster Assistance would like to enhance its existing grant management experience using the “Grants Management” Public Sector Solution. What are the correct sequential stages involved in the grant management lifecycle?

 
 
 
 

NO.39 What are two possible use- cases for a FlexCard?

 
 
 
 

NO.40 The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region.
what is the best solution to capture the fund-related requirements, objectives, and supporting documents?

 
 
 
 

NO.41 A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications’ Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?

 
 
 
 

NO.42 A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections.
Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

 
 
 
 

NO.43 A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

 
 
 
 

NO.44 A Consultant supports the City of Snaxboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance.
Which of the following configurations directly impacts the City’s Salesforce licensing cost?

 
 
 
 

NO.45 Bobahaven has previously implemented Salesforce Service Cloud to…
Constituent self-service digital experience. This was implemented previously ….. now ready to implement the public sector Solutions License, Permits…
What is the right solution for this requirement that minimizes customization and site….

 
 
 
 

NO.46 When configuring an inspection, the administrator wants a violation record to be automatically generated when an inspector indicates that a standard requirement failed or an issue was identified.
What is the recommended approach for configuring the inspection to achieve this requirement?

 
 
 
 

NO.47 Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self-service portal, allowing for the upload of supporting documentation and the capability to check the status of their application.
What should the consultant recommend using?

 
 
 
 

NO.48 A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click ‘New.’ The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?

 
 
 
 

NO.49 A government agency wants to provide the ability for an external customer to apply for a grant They require data about the applicant their financial status, project plans, and other details, which must match the structure of their paper form lo comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel-perfect branding of the application within us authenticated website.
What tool(s) would be required to provide an application form like experience to enter this data?

 
 
 
 

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