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13 Nov, 2022 By admin

(2022) PASS C-C4H510-04 exam with SAP C-C4H510-04 Real Exam Questions [Q29-Q45]

(2022) PASS C-C4H510-04 exam with SAP C-C4H510-04 Real Exam Questions

Real exam questions are provided for SAP Certified Application Associate tests, which can make sure you 100% pass

NEW QUESTION 29
What can you do with the add-in for Microsoft Outlook? Note: There are 2 correct Answers to this question.

Add a reference to an account.

Add an account team member.

Add a reference to a service contract.

Use e-mail as a response to a ticket.

NEW QUESTION 30
Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

Employees

Products

Tickets

Accounts

NEW QUESTION 31
When should you use the templates provided in the Data Workbench? Note: There are 2 correct answers to this question.

When data volume is low

When data needs to be loaded quickly

When data needs to be loaded into multiple systems

When there is unstructured legacy data

NEW QUESTION 32
Which of the following steps are recommended to upload data into SAP Service Cloud through the Data Workbench? Note: There are 2 correct Answers to this question.

Save the file in XML.

Schedule an MDRO Job.

Download the migration template.

Map the data fields with the offered data fields in the migration template.

NEW QUESTION 33
Which feature in user interface maintenance can be used to control the values of custom fields?

Personalization

Code list restriction

Usage of restriction rules

NEW QUESTION 34
Which of the following Data Workbench actions are supported for a complete business object? Note: There are 2 correct answers to this question.

Delete

Update

Upsert

Insert

NEW QUESTION 35
Which configuration steps can be used in SAP Service Cloud to send e-mails to a customer? Note: There are 2 correct Answers to this question.

Create a customer and assign an e-mail address.

Set up an approval process.

Define a template.

Activate Live Activity Configuration.

NEW QUESTION 36
Which key user tool allows you to change field properties on the SAP Service Cloud UI?

Code list restriction

Mashup

Workflow rules

Adaptation

NEW QUESTION 37
What can you use to keep track of new knowledge base articles and changes made to existing ones if you have set up SAP Jam as a knowledge base?

Feed

Solution finder

Broadcast

Knowledge base fine-tuning activity

NEW QUESTION 38
Which of these template formats is supported by the Data Workbench?

csv

Raw data

XML

HTML

NEW QUESTION 39
Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?

The warranty is expired.

The warranty is set to active.

The registered product has no installed base assignment.

The ticket is escalated.

NEW QUESTION 40
The system needs to be set up to route all messages from Twitter that get created as service tickets to be handled by a specific team.
Which feature of SAP Service Cloud can help with this?

SLA

Work distribution

Knowledge base integration

Social channel setup

NEW QUESTION 41
You have configured the SLAs and their determination rules, but they are not derived in the service ticket.
Which of the following can be a reason for that? Note: There are 2 correct answers to this question.

The determination rules have been configured, but not activated.

The question related to SLAs must be activated in project scoping.

The system background job for SLA determination runs every 30 minutes and has not been executed yet.

A workflow rule has to be scheduled to trigger the determination.

NEW QUESTION 42
Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct Answers to this question.

The activity list is automatically generated by the system based on your scoping decisions.

Fine-tuning is the process of generating the activity list by answering questions about which business processes will be implemented.

Scoping is automatically generated by the system based on your fine-tuning decisions.

Scoping is the process of matching your individual business requirements to predefined solution capabilities.

NEW QUESTION 43
Which of the following access restriction types are available in SAP Service Cloud? Note: There are 3 correct Answers to this question.

Define Specific Restriction

Restricted

No Access

Full Access

Unrestricted

NEW QUESTION 44
Which feature is used to limit values in a drop-down list?

Adaptation

Extension fields

Code list restriction

Personalization

NEW QUESTION 45
Which of the following options are features within the Analytics framework? Note: There are 2 correct answers to this question.

You can add custom fields in data sources and reports.

With the Dashboard Designer, KPIs can be joined to a new data source.

With the mashup approach, offline access to an SAP BusinessObjects Bl system is available.

You can create new custom reports based on join data sources.

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Category Archives: C-C4H510-04

(2022) PASS C-C4H510-04 exam with SAP C-C4H510-04 Real Exam Questions [Q29-Q45]