NO.29 According to Herzberg’s research, which factor leads to high job satisfaction?

NO.30 Which characteristic can be tracked using Mayfield’s stakeholder radar technique?

NO.31 Which of the following statements about selecting the appropriate communication channels for a change initiative are true?
1.If the aim is to achieve active engagement then rich communication is essential
2.Leaner channels are suitable where there is little chance of misinterpretation

NO.32 An organization has decided to roll out the transition to a new software application one department at a time.
What type of delivery strategy is being adopted?

NO.33 Which is a benefit of using change agent networks?

NO.34 According to theBechard and Harris change formula’ which response will increase an individual’s dissatisfaction with the status quo?

NO.35 According to Morgan, what metaphor describes an organization where formal management of change is impossible?

NO.36 When starting to identify the impacts of a change initiative, which description BEST fits one of the recommended key inputs?

NO.37 Which item is one of Mayfield’s seven principles of stakeholder engagement?

NO.38 Which is a factor used in the ‘change formula’ (Beckhard and Harris)?

NO.39 Which approach to fostering engagement and collaboration represents best practice for getting the MOST from social channels during change?

NO.40 Which of the following statements about a ‘Force Field Analysis’ are true?
1.It can reveal both barriers to overcome and possible sources of resistance
2.It should be created independently by the change manager

NO.41 When holding a facilitated workshop to identify stakeholders for a change, which technique is the MOST useful for capturing this information?

NO.42 When building a change delivery scorecard, which of the different views on value are achieved through a measurable increase in sales?

NO.43 Which is a description of the role of Line Management in the change process?

NO.44 According to Lewin’s Force-field analysis’ which action needs to occur if an organization desires to make change more quickly?

NO.45 In which step of the Continuous Change Management Cycle should change actions be broken into smaller tasks?

NO.46 Which statement about Senge’s system thinking model is correct?

NO.47 WhichMBTIpreference would bring a rational approach to selecting an outcome?

NO.48 Which management approach is recommended to help people through the ‘endings’ phase of Bridges model of human transition?

NO.49 What is defined as “The means by which an organization increases involvement of its employees and other stakeholders with organizational change”?