[Q29-Q49] 2023 Verified 500-442 dumps Q&As on your CCEA Exam Questions Certain Success!
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The Call Routing Design section of the test assesses the candidate’s ability to configure call flow with UCCE components using ICM call routing scripts/tools. This skill is crucial in maintaining an excellent experience for the customer and the IT team who have to ensure optimal functionality at all times.
Cisco 500-442 exam covers a wide range of topics related to contact center administration, including call routing, agent management, reporting and analytics, and system maintenance. Candidates must have a strong understanding of the features and capabilities of the Cisco CCE solution and be able to implement best practices for contact center administration. 500-442 exam consists of 60-70 questions and lasts for 90 minutes. Passing the exam is a requirement for obtaining the Cisco Certified Specialist – Contact Center Enterprise Administration certification.
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