Based on Official Syllabus Topics of Actual Salesforce Integration-Architect Exam [Q12-Q31]

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Based on Official Syllabus Topics of Actual Salesforce Integration-Architect Exam

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Salesforce Integration-Architect Exam Syllabus Topics:

Section Weight Objectives
Topic 1: Integration Architecture 24% – Integration governance and monitoring

  • 1. Change Data Capture
  • 2. Monitoring and logging integration points
  • 3. Platform Event usage and design

– Design a scalable integration architecture

  • 1. Load balancing considerations
  • 2. Caching strategies
  • 3. Volume considerations
  • 4. API governor limits and best practices
Topic 2: Integration Patterns and Strategy 20% – Given a scenario, identify the integration requirements

  • 1. Determine data volume and frequency
  • 2. Determine synchronous vs. asynchronous requirements
  • 3. Identify required security mechanisms

– Identify the appropriate integration pattern needed for a given scenario

  • 1. Remote Process Integration (Fire and Forget)
  • 2. Data Integration (Batch and Real-time)
  • 3. UI Update on Screen (Whole Page Refresh vs. Partial)
  • 4. Remote Process Integration (Request and Response)
Topic 3: Secure Integration and Data Integration 25% – Design data integration solutions

  • 1. Error handling and retry mechanisms
  • 2. Data mapping and transformation
  • 3. Data deduplication strategies

– Implement secure integration solutions

  • 1. OAuth 2.0 (Web Server Flow, User Agent Flow, JWT Flow)
  • 2. Certificate-based authentication
  • 3. Named Credentials
  • 4. Connected Apps
Topic 4: Integration Solutions Use Cases and Design 31% – Design integration solutions using APIs

  • 1. Streaming API
  • 2. SOAP API
  • 3. REST API
  • 4. Bulk API
  • 5. Metadata API
  • 6. Tooling API

– Design integration solutions using middleware

  • 1. MuleSoft Anypoint Platform
  • 2. Canvas Apps
  • 3. External Services

– Design integration solutions using Salesforce features

  • 1. Apex (Callouts, @future, Batch Apex)
  • 2. Flows and Process Builder
  • 3. Outbound Messaging
  • 4. Salesforce Connect (OData)

 

Q12. Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforce anytime the quoting system will be taken down for maintenance.
Which Salesforce API should an Integration Architect use to fulfill this requirement?

 
 
 
 

Q13. A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud.
The following business processes need to be supported in Salesforce:
1. Sales Consultants should be able to have access to current inventory.
2. Enterprise Resource Planning System(ERP) is the system of record for pricing information.
3. Quotes should be generated in Salesforce with pricing from ERP.
4. Sales Management uses a Enterprise Business Intelligence (BI) toolto view Sales dashboards.
5. Master Data Management (MDM) is the system of record for customers and prospects.
6. Invoices should be accessible in Salesforce.
Which systems in the landscape should the Integration Consultant consider to be integrated with Salesforce to support the business requirements?

 
 
 
 

Q14. Universal Containers (UC) is planning to implement Salesforce as its CRM system. Currently, UC has the following systems:
* Leads are managed in a Marketing system.
* Sales people use Microsoft Outlook to enter contacts and emails, and manage activities.
* Inventory, Billing, and Payments are managed in UC’s Enterprise Resource Planning (ERP) system.
The proposed CRM system is expected to provide sales and support people with a single view of their customers and the ability to manage their contacts, emails, and activities in the Salesforce CRM.
What should an integration architect consider to support the proposed CRM system strategy?

 
 
 

Q15. A subscription-based media company’s system landscape forces many subscribers to maintain multiple accounts and to log in more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve the subscriber experience through self-registration and single sign-on (SSO). The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.
Which requirement should Salesforce Community Cloud support for self-registration and SSO?

 
 
 

Q16. Universal Containers (UC) has a legacy homegrown application that stores customer data. Sales representatives edit contact records in Salesforce. UC requirements: 1. Salesforce updates should update the homegrown application. 2. Synchronization should be event-driven. 3. Integration should be asynchronous.
Which option should an architect recommend?

 
 

Q17. A global financial company sells financial products and services that include the following:
1. Bank Accounts
2. Loans
3. Insurance
The company has a core banking system that is state of the art and is the master system to store financial transactions, financial products and customer information. The core banking system currently processes 10M financial transactions per day. The CTO for the company is considering building a community port so that customers can review their bank account details, update their information and review their account financial transactions.
What should an integration architect recommend as a solution to enable customer community users to view their financial transactions?

 
 
 
 

Q18. A large business-to-consumer (B2C) customer is planning to implement Salesforce CRM to become a customer-centric enterprise. Below is the B2C customer’s current system landscape diagram.
The goals for implementing Salesforce include:
* Develop a 360-degree view of the customer.
* Leverage Salesforce capabilities for marketing, sales, and service processes.
* Reuse Enterprise capabilities built for quoting and order management processes.
Which three systems from the current system landscape can be retired with the implementation of Salesforce?

 
 
 
 

Q19. An organization needs to integrate Salesforce with an external system and is considering authentication options. The organization already has implemented SAML, using athird-party Identity Provider for integrations between other systems.
Which use case can leverage the existing SAML integration to connect Salesforce with other internal systems?

 
 
 
 

Q20. A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for its sales and support operations globally. The Manufacturer has the following security requirements:
* Internal users from each country have to be authenticated with their local active directory.
* Customers can create their own login or use Google login.
* Partners have to be authenticated through a central system which is to be determined.
* Internal users will have access to the central Enterprise Resource Planning (ERP) with their credentials maintained in the ERP system.
* Additional internal systems will be integrated with Salesforce for sales and support business processes.
Which requirement should the integration architect evaluate while designing the integration needs of this project?

 
 
 

Q21. A company in a heavily regulated industry requires data in legacy systems to be displayed in Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load) tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications.
Which two findings about their current state will allow copies of legacy data inSalesforce?
Choose 2 answers

 
 
 
 

Q22. Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution.
Which two options will fulfill the use case requirements?
Choose 2 answers

 
 
 
 

Q23. An integration architect has designed a mobile application for Salesforce users to get data while on the road using a custom user interface (UI). The application is secured with OAuth and is currently functioning well.
There is a new requirement where the mobile application needs to obtain the GPS coordinates and store them on a custom geolocation field. The geolocation field is secured with field-level security, so users can view the value without changing it. What should be don4e to meet the requirement?

 
 
 

Q24. An integration architect has received a request to prevent employees that leave the company from accessing data in Salesforce after they are deactivated in the company’s HR system. What should the integration architect determine before recommending a solution?

 
 
 

Q25. Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.
Which integration solution should an architect recommend in order for the service agents to see order history from a B2C Commerce system?

 
 
 
 

Q26. Which two system constraint questions should be considered when designing an integration to send orders from Salesforce to a fulfillment system?
Choose 2 answers

 
 
 
 

Q27. An Integration Developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that’s external to Salesforce.
What should the integration architect recommend to ensure notifications are stored for up to three days if data replication fails?

 
 
 
 

Q28. Northern Trail Outfitters (NTO) is planning to create a native employee-facing mobile app with the look and feel of Salesforce Lighting Experience. The mobile app needs to integrate with NTO’s Salesforce org. Which Salesforce API should be used to implement this integration?

 
 
 

Q29. A company in a heavily regulated industry requires data in legacy systems to be displayed in Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load) tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications.
Which two findings about their current state will allow copies of legacy data in Salesforce?
Choose 2 answers

 
 
 
 

Q30. A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicingand Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?

 
 
 
 

Q31. A new Salesforce program has the followinghigh level abstract requirement: Business processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integrationarchitecture needs of the program?
Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?
Choose 3 answers

 
 
 
 

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