Updated Free Salesforce Community-Cloud-Consultant Test Engine Questions with 286 Q&As [Q125-Q144]

1 Dec, 2023 By admin Community-Cloud-Consultant, Salesforce 0 Comments

Updated Free Salesforce Community-Cloud-Consultant Test Engine Questions with 286 Q&As [Q125-Q144]

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Updated Free Salesforce Community-Cloud-Consultant Test Engine Questions with 286 Q&As

The Best Salesforce Community Cloud Community-Cloud-Consultant Professional Exam Questions

How to study the Community-Cloud-Consultant Exam

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NEW QUESTION 125
Universal Containers is launching a Community to provide a self-help Channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?

Partner Community Plus License

Service Cloud License

Support Community License

Customer Community Plus License

NEW QUESTION 126
The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
Select one or more of the following:

Use the role hierarchy

Use a Public Group

Use a Sharing Set

Use a Share Group

NEW QUESTION 127
Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

Create a page layout for leads and assign it to those profiles that have access to the Community.

Create a Detail page for invoices and add the page as a Navigation Menu item.

Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.

Add Opportunities as a Salesforce Object in the Navigation Menu.

NEW QUESTION 128
Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:* Each business unit can only collaborate with its partner network.* Partners only see Knowledge articles and content specific to their business unit.* Some business units allow partners to raise support cases.* Some partners work with multiple business units. How should a Salesforce Admin meet these requirements?

Build a Community for each business unit and assign partners to the relevant Communities

Build one Community and allow the partner profiles to be assigned based on the business unit

Build one Community and segment partner visibility by turning off Community User Visibility

Build a Community for each business unit and allow partners to have separate login credentials

NEW QUESTION 129
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?

Setup >> Community Settings > Enable Setup and Display of Reputation Levels

Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels

Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels

Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels

NEW QUESTION 130
Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a “My Cases” list view. How should a Salesforce Admin set the record list component properties?

Use the Case object with full layout, return five records, and use the “My Cases” list view.

Use the Case object, return five records, use the “My Cases” list view, and disable public access.

Use the “My Cases’ list view with compact layout, return five records, and disable public access.

Use the Case object with compact layout, retum five records, and use the *My Cases” list view.

NEW QUESTION 131
Universal Container’s Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

Use Google Analytics to generate the adoption report

Install the Salesforce Community Management AppExchange package

Install the Wave dashboards for Communities

Use Data Loader to download the user data to generate a pivot table in Excel

NEW QUESTION 132
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies agroup of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:

Set Chatter group emailsetting for selected collaboration Partners to Limited

Cmention only selected collaboration Partners

Manually share records with selected collaboration Partners

Create an Unlisted Chatter Group for selected collaboration Partners

NEW QUESTION 133
Universal Containers built a Community using the Customer Service (Napili) Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?

Community Settings.

Site.com Studio.

Force.com Sites.

Community Builder.

NEW QUESTION 134
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimized for healthcare use cases and follow industry best practices.
What should the Community Cloud consultant consider first to meet the requirements?

Lightning Community templates

Custom solutions

Business Value Map and ROI

Lightning Bolt solutions

NEW QUESTION 135
Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amount totals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses. Which characteristic of this Community will cause display problems when accessed from an Android mobile device?

‘API enabled’ profile permission

Mobile responsiveness

Community URL access

Rich text styling

NEW QUESTION 136
Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

Make sure customers are not members of other Salesforce Communities.

Test the Community for member activity, including cases and articles.

Formalize the member registration process, including automating the account assignment orperson account creation.

Performance test the Community with a large number of members with increased activity.

NEW QUESTION 137
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Napili template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?

Design and develop an API -level integration with the survey and electronic signature partners and make it available for Community users

Install and configure the Community Lightning Components for surveys and electronic signatures available from the two partners

Install and configure the non-Lightning Components for surveys and electronic signatures available from the partners

Design and develop custom Community Lightning Components for surveys and electronic signatures

NEW QUESTION 138
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?

Create public-free web pages and use Community only for authenticated users.

Enable “Public can access the community” checkbox under General Settings in Community Builder.

Allow users to access the Community with guest user login credentials.

Create Force.com sites and update guest user login access.

NEW QUESTION 139
The Community administrator at Universal Containers has received reports from users about being unable to see each other in the People tab. However, users are able to view other’s conversations within groups of which they are a part.
Why are users unable to see each other in the People tab?

External users are unable to view each other within Partner Communities.

External users can only view each other if they are in the same Account.

The Administrator has deselected Community User Visibility.

Users rejected each others’ Friend Requests within the Community.

NEW QUESTION 140
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
– UC can engage with partners during the sales cycle
– UC can have internal only discussions
– The channel manager can bring any UC employee to the discussion
– UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:

Leverage the opportunity feed and group record layout access control

Leverage private groups and record sharing the access control

Leverage unlisted groups and record sharing for access control

Leverage the opportunity feed and manual shares for access control

NEW QUESTION 141
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC’s Salesforce administrator recommend? Choose 2 answers Select one or more of the following:

Customer Community Login

CustomerCommunity

Customer Community Plus Login

Customer Community Plus

NEW QUESTION 142
Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
– Partner users should only see Accounts and Cases that they have access to
– A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
– Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
– Partner users should only see Accounts and Cases that they have access to
– A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
– Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

Use Apex managed sharing on the Account and Case Object

Set External User Organisation-wide Defaults to Private on the Account and Case Object

Configure an Owner-based Sharing Rule on the Account and Case Object

Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object

NEW QUESTION 143
Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account.
How should the Salesforce Admin fulfill this requirement?

Add a third role to the partner account hierarchy for the CEO partner user.

Promote the CEO partner user to delegated admin on the partner account.

Assign Super User access to the CEO partner user on the Contact page.

Make the CEO partner user the owner of the partner account.

NEW QUESTION 144
Regional Containers have been developing their Partner Community, they have created all the required pages, content and have created all the Community users and relevant profiles they activated the Community 10 minutes ago, when were the Partner Users notified of their community login credentials?

During Development when the contacts were created as Community Users

After development when the community was activated

During development when the profile was added to the Community Configuration

Users are not notified until the Invite Members checkbox is selected within the Community Manager