[Q25-Q49] Try 100% Updated Public-Sector-Solutions Exam Questions [2025]

22 Mar, 2025 By admin Public-Sector-Solutions, Salesforce 0 Comments

[Q25-Q49] Try 100% Updated Public-Sector-Solutions Exam Questions [2025]

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Try 100% Updated Public-Sector-Solutions Exam Questions [2025]

Pass Public-Sector-Solutions Exam – Real Questions and Answers

Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic	Details
Topic 1	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solution, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 2	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultant in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.
Topic 3	Public Sector Solutions – Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.

NO.25 A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications’ Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?

Decision Explainer Log History

Log History

Audit Log

Record History

NO.26 The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements/contracts to its customers.
Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit? (Choose Two)

eSlgnLlve

Adobe Sign

DocuSign

Conga

NO.27 The City of Snaxboro has several License and Permit forms that are long and complex. Applicants often fill out these forms incorrectly and forget to submit key pieces of information, resulting in requests for more information on their applications. The city wants to use Public Sector Solutions and digitize these forms to increase the accuracy of information submitted by applicants and reduce processing times.
What three recommendations should a Technical Consultant provide to the city to achieve this?

Add spaces in the names of each of the elements. This ensures improvement to OmniScript’s load time.

Create a PDF form and integrate it with the Public Sector Solutions application intake form process

Review the application forms and find logical points in the process that can be broken into shorter steps.

Review the application forms and try to replicate them as much as possible in a single step using OmniScripts.

(Analyze all the application forms and create simple, reusable OmniScripts for processes that are repeatable.

To help the City of Snaxboro enhance the accuracy of submissions and reduce processing times for complex license and permit forms, here are three recommendations using Salesforce Public Sector Solutions:
Review the application forms and find logical points in the process that can be broken into shorter steps (Option C). This approach helps simplify the application process by breaking lengthy forms into more manageable parts, reducing the cognitive load on applicants and decreasing the likelihood of errors. This is a best practice in user experience design, especially for complex form processes.
Review the application forms and try to replicate them as much as possible in a single step using OmniScripts (Option D). For parts of the form that are straightforward and do not necessarily benefit from being broken down, using OmniScripts to replicate the process in a single step can streamline data entry and make the process faster for users. This approach should be used judiciously to avoid overwhelming users and should be balanced with breaking down more complex sections.
Analyze all the application forms and create simple, reusable OmniScripts for processes that are repeatable (Option E). OmniScripts allow for creating dynamic, guided experiences that can simplify complex processes and ensure data is captured accurately. By creating reusable scripts for common processes across different forms, the city can maintain consistency and efficiency, reducing the administrative burden and improving the user experience.
Options A and B were not selected because:
Option A suggests adding spaces in element names to improve OmniScript’s load time, which is not a recognized or effective practice for this purpose.
Option B proposes using a PDF form integrated with the application intake process, which would counteract efforts towards digital transformation by relying on a less interactive and less flexible format.
The chosen options (C, D, E) leverage Salesforce’s capabilities to digitize and streamline complex forms effectively, thus enhancing the quality of submissions and operational efficiency. These practices are supported by Salesforce’s guidelines for designing user-friendly digital forms and processes within its Public Sector Solutions framework.

NO.28 A government agency plans to implement Public Sector Solutions for its licensing needs. They plan to leverage Business Rules Engine (BRE) to customize the solution to meet their business needs.
Which statement correctly describes the relationship between Expression Sets and Decision Matrices in the context of BRE?

Decision Matrices perform a series of calculations using matrix lookups and user-defined variables and constants.

Expression sets call decision matrices, which are tables that allow Implementing of complex rules in a systematic, readable way.

Expression Sets match input values to a table row and return the row’s output values,

Expression sets and decision matrices accept XML input from and return JSON output to, OmniScripts.

NO.29 A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits.
What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?

Link Inspections and Visits to Permit Applications

Configure Inspections and Visits

Link Cases to Permits

Configure Action Plans on Cases and Permits

Set up Business Rules Engine (BRE) to determine Complaint validity.

NO.30 A government agency wants to automate the validation of an applicant’s date of birth from a driver’s license or passport.
Which features are required to automate the validation of the date of birth?

Files

Attachments

Intelligent Form Reader

Content

NO.31 When configuring an inspection, the administrator wants a violation record to be automatically generated when an inspector indicates that a standard requirement failed or an issue was identified.
What is the recommended approach for configuring the inspection to achieve this requirement?

Create a new violation type record and associate it with an appropriate Assessment Indicator Definition. Select the “Auto-generate” checkbox so it will generate a V record whenever the AID fails.

In the “Results” picklist field of the Inspection Assessment Indicator Object, edit the “Fail” and “issue” picklist values and select the “Violations” checkbox for the values to generate a V record when selected.

Build an auto-launched Flow that will get all the assessment questions in an inspection. For each question that has a result marked as “Issue” or “Fail”, generate a V record.

In the AP Template, xxxxx

NO.32 A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal.
Considering the number of users, what license types should they consider using?

Customer Community

Channel Account

Customer Community Plus

Partner Community

NO.33 A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement?

DataRaptor

Integration Procedure

FlexCard

OmniScript

NO.34 A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce features must be enabled to support this use case?

Salesforce Flow

Product Schedule

Person Accounts

Custom Object for Applications

NO.35 Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self-service portal, allowing for the upload of supporting documentation and the capability to check the status of their application. What should the consultant recommend using?

The consultant should recommend the Outbound Funds Module Which Includes the Grants Portal feature and the procurement for an allotment to Experience Cloud licenses so as the recipients may review their applications status

The consultant should recommend the Grants Management product which Includes the Grants Portal feature

The consultant should recommend the Outbound Funds Module Which Includes the Grants Portal feature

The consultant should recommend the Grants Management product with the Outbound Funds Module to give the recipients the capability to review their applications status.

NO.36 The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?

There are no Visit records.

There are no active Action Plan Templates.

Person Accounts have not been enabled.

There are no Violation records.

NO.37 A government agency has set up a program to provide government funding to local business owners.
Grantseekers need to be able to collaborate with their internal stakeholders during the application process.
Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process.
What solution would a technical consultant recommend to solve the outlined use case?

Handle funding request collaboration through email and log activity on Applications.

Collaborate internally and externally through the Funding Request Application Feed.

Configure Invite Collaborators for Funding Request Applications.

Add a “Requires Collaboration” custom field to the Funding Request object.

NO.38 The Department of Disaster Assistance would like to enhance its existing grant management experience using the “Grants Management” Public Sector Solution. What are the correct sequential stages involved in the grant management lifecycle?

Plan, Apply, Engage, Review, Award, Manage and Close Out

Plan, Engage, Apply, Review, Award, Manage and Close Out

Engage, Apply, Plan, Review, Award, Manage and Close Out

Apply, Engage, Plan, Apply, Review, Award, Manage and Close Out

NO.39 What are two possible use- cases for a FlexCard?

A widget to perform inline edits and calculations within a table quickly

A widget to ask multiple pages of questions in the application form

A widget to aggregate complex data models for quick-glance information

A homepage widget to quickly launch common processes.

NO.40 The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region.
what is the best solution to capture the fund-related requirements, objectives, and supporting documents?

Utilize the Funding Program Request” object to capture the details

Utilize the “Funding Program” object to capture the details

Utilize the “Funding Request” object to capture the details

Utilize the “Business Licence Application” object to capture the details

NO.41 A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications’ Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?

Decision Explainer Log History

Log History

Audit Log

Record History

NO.42 A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections.
Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

OmniStudio

Action Plans

Data Raptors

Business Rules Engine

NO.43 A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts

Set Org-Wide Defaults for External Users to Hidden for everything

Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts

Set Org-Wide Defaults for External Users to Private for everything

NO.44 A Consultant supports the City of Snaxboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance.
Which of the following configurations directly impacts the City’s Salesforce licensing cost?

Configuring more than ten different OmnlScript Application forms and making them available on an Experience Site for external users to apply.

Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.

Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.

Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management.

NO.45 Bobahaven has previously implemented Salesforce Service Cloud to…
Constituent self-service digital experience. This was implemented previously ….. now ready to implement the public sector Solutions License, Permits…
What is the right solution for this requirement that minimizes customization and site….

Create a new Applications digital experience using the licenses and permits Experince … components to the experience site.

Create new pages and deploy components such as OmniScripts and FlexCard within the …

Create a new Application digital experience using the Licenses and Permits Expression …as OmniScripts and FlexCards to the new experience site.

Create OmniOut components and deploy them to the existing Help Center experience site.

NO.46 When configuring an inspection, the administrator wants a violation record to be automatically generated when an inspector indicates that a standard requirement failed or an issue was identified.
What is the recommended approach for configuring the inspection to achieve this requirement?

Create a new violation type record and associate it with an appropriate Assessment Indicator Definition. Select the “Auto-generate” checkbox so it will generate a V record whenever the AID fails.

Build an auto-launched Flow that will get all the assessment questions in an inspection. For each question that has a result marked as “Issue” or “Fail”, generate a V record.

In the AP Template, xxxxx

NO.47 Foodvania has adopted Salesforce Public Sector Solutions to get relief to small businesses experiencing hardship due to the pandemic. Foodvania would like the recipients to apply for relief in a self-service portal, allowing for the upload of supporting documentation and the capability to check the status of their application.
What should the consultant recommend using?

The consultant should recommend the Grants Management product which Includes the Grants Portal feature

The consultant should recommend the Outbound Funds Module Which Includes the Grants Portal feature

The consultant should recommend the Grants Management product with the Outbound Funds Module to give the recipients the capability to review their applications status.

NO.48 A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click ‘New.’ The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?

Change the Business License Application and Individual Application pages to have a single related list of Visits on the right panel.

Create a Screen Flow with the required fields to create a Visit record and add the button to launch the flow on the page layout.

Advise the government agency that the current method is the best option available without custom code, which they should avoid wherever possible.

Create a new Action on the Business License Application and Individual Application objects to create a Visit record with Predefined Field Values.

NO.49 A government agency wants to provide the ability for an external customer to apply for a grant They require data about the applicant their financial status, project plans, and other details, which must match the structure of their paper form lo comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel-perfect branding of the application within us authenticated website.
What tool(s) would be required to provide an application form like experience to enter this data?

OmniChannel, Flows, Apex, and DataLoader

Scripts, Einstein Al, Assessments, and Grants

OmniScripts, DataRaptors, Integration Procedures, and FlexCards

Application Form, Lightning Web Components, Communities, and Applications