Latest ASQ CMQ-OE PDF and Dumps (2024) Free Exam Questions Answers [Q140-Q164]

16 Jun, 2024 By admin CMQ-OE, ASQ 0 Comments

Latest ASQ CMQ-OE PDF and Dumps (2024) Free Exam Questions Answers [Q140-Q164]

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Latest ASQ CMQ-OE PDF and Dumps (2024) Free Exam Questions Answers

Pass Your ASQ Certification CMQ-OE Exam on Jun 16, 2024 with 352 Questions

NEW QUESTION 140
Process control feedback loops are used to measure the

actual performance of a process

defects venerated by a process

amount of time a process takes

efficiency of employee processes

NEW QUESTION 141
Training appears to be needed in all but one of the following situations. Which one?

A new law requires that training be done

A continual stream of terminations and new hires is occurring

A cell structure is being created and all employees within each cell must be able to do any task within
the cell

All employees must learn basic quality principles

NEW QUESTION 142
A key benefit of advanced customer-supplier partnering is

increased focus on customer complaints

combined resources

decentralization

electronic data access

NEW QUESTION 143
One of the most important customer service principles to apply is:

“The customer is always right.”

When dealing with a problem, thank the customer for bringing the problem to you and allowing you to
help resolve the problem.

State your organization’s policy regarding handling of such problems.

Be sure the customer realizes you are not responsible for the problem.

NEW QUESTION 144
Which of the following standards is a guidance for environment management?

ISO 9001

ISO 14001

TS 16949

MBNQA

NEW QUESTION 145
A customer submitted a comment card for a hotel chain detailing frustration with the condition of the fitness equipment. Within .1 week, this customer received a letter from the hotel manager apologizing for the inconvenience and a hotel voucher for one night’s free stay. Upon returning for the free night’s stay, the customer found the fitness equipment was in the same condition as the first stay, based on this information, the hotel’s feedback program could best be described as having which of the following characteristics?

Root cause analysis and problem resolution processes

Top management support

A fast response

Properly trained and empowered employees

NEW QUESTION 146
At a distributor of plumbing supplies, which one of the following actions will have the most positive influence on employees to improve products, processes, and services?

Provide rubber mats to relieve the fatigue of counter service personnel.

Implement an inventory system that will ensure that all commonly ordered items are in stock when needed.

Train all employees in the seven basic quality tools.

Establish and support cross-functional process improvement teams to address processes where potential improvement is indicated.

NEW QUESTION 147
All but one of the following is a job aid type instructional tool. Which one is not?

A programmable electronic calculator with programmed formulas

Embedded “help” screens in a computer program

Preprinted instructions on a form

A signal light indicating that an error has occurred

NEW QUESTION 148
The best way to reduce variation in products from a supplier is to

perform 100% incoming inspection

develop a training plan that will improve incoming inspection results

audit the supplier regularly and follow up on corrective action plans

help the supplier develop quality control processes

NEW QUESTION 149
Which of the following lists is most representative of “external customers” of the town’s public high school?

Students, parents, colleges, potential employers, town school board, and community volunteer
agencies

Students, parents, teachers, potential employers

Students, parents, colleges, potential employers

Students, parents, town school board

NEW QUESTION 150
In order to promote effective quality improvements throughout an organization. management should do which of the following?

Publish a quality newsletter, and distribute posters and signs

Maintain an open-door management style

Begin each management status meeting with a financial review of quality

Given employees opportunities to make decisions and solve problems

NEW QUESTION 151
McGregor’s theory of X-style management is the perception that people need to

seek responsibility

be pushed to work

have social needs met

have imagination and creativity

NEW QUESTION 152
If an employee compensation plan is linked to pre-established company, team, and functional area goals, the plan is described as

task-based

value-bused

performance-based

objective-based

NEW QUESTION 153
In selecting among different projects, the time value of money is considered for which of the following reasons?
I. To perform a cost-benefit analysis
II. To prioritize investments
III. To predict cash flow
IV. To reduce operating costs

I, II, and III only

I, II, III, and IV

III and IV only

I and II only

NEW QUESTION 154
In order for metrics to be useful in measuring quality projects and initiatives, the metrics must be

derived from a large population

presented in a way that allows actions to be taken

able to qualify all aspects of a process

used to establish acceptability limits for a product

NEW QUESTION 155
Which of the following is not a technique or practice involved in supplier logistics management?

Buffer inventory

Kanban

Modular assembly

Ship-to-stock

NEW QUESTION 156
First Community Bank Holding Company executive management has initiated an environmental scan lo determine the strategy to respond to new regulatory’ standards. Management has observed that the bank has a good reputation in the marketplace, a talented workforce. 600 different options for investment strategies, and a solid management team, which is compensated substantially above industry levels. The bank is considering offering on-line securities trading as a new service to its customers. Which of the following should management consider as an external threat to First Community Bank Holding?

Reputation in the marketplace

New regulatory standards

Compensation above industry standards

NEW QUESTION 157
Which of the following is not an advantage of a formal project report?

They generally address a specific issue.

They are suitable for long-term retention.

They usually include additional background information.

They are useful to individuals not closely involved with the project.

NEW QUESTION 158
The development of a customer satisfaction survey should be based on

established industry practices

the supplier’s perception of customer needs

A system for determining customer requirements

data from field failure reports

NEW QUESTION 159
A common approach to understanding and improving a process is to:

Convene a focus group to study the process.

Form a cross-functional ad hoc team to map the existing process, then after analysis, map the process
as it might appear after improvement.

Implement statistical process control.

Audit the process to the ISO 9001 standard.

NEW QUESTION 160
When a project team is monitoring the schedule variance of a project, which of the following is the most important question to ask first?

“How much variation in the schedule did we expect initially?”

Does the variance have any impact on the end date of the project?”

“Do we need to reduce the scope of the project to counteract the variance?”

“Will the customer allow reasonable delays in the project?”

NEW QUESTION 161
Uses of a matrix-type chart include:
I. Deploying the voice of the customer throughout the organization.
II. As a spreadsheet to allocate resources by type over time.
III. Analyzing a portfolio of projects against a set of criteria to determine relative priority of each project for implementation.
IV.
Displaying the estimated time span of tasks within a project over the duration of the project.

II, III, and IV only

II only

I, II, III, and IV

II and III only

NEW QUESTION 162
Which of the following are considered key processes in managing quality?

Process capability, rework costs, and customer satisfaction

Root cause analysis, corrective- action, and preventive action

Quality control, planning, and improvement

Internal, external, and product audits

NEW QUESTION 163
Which of the following is an external failure cost?

Rework costs

Downgrading costs

Product liability costs

Costs of corrective actions

NEW QUESTION 164
All except one of the following could be a process goal for a for-profit service organization. Which one?

Ensure that the design of a service to customers follows industry safety standards.

Ensure that the service delivered produces a profit.

Dedication to continual process improvement.

Discipline any employee who fails to meet the service standards of the organization.

Difficulty in writing CMQ-OE Exam

ASQ Certified Manager of Quality/Organizational is the most powerful certification that candidates can have on their resume. But for this, they will have to pass CMQ-OE questions. CMQ-OE is a challenging exam to pass this exam Candidates will have to work hard with the help of right focus and preparation material passing this exam is an achievable goal. PremiumVCEDump help candidates by providing the most relevant and updated CMQ-OE exam dumps. Furthermore, We also provide the CMQ-OE practice test that will be much beneficial in the preparation. PremiumVCEDump aims to provide the best CMQ-OE exam dumps that is verified by the ASQ experts. If Candidates feel any doubt in the CMQ-OE practice test then our team is always there to help them. CMQ-OE exam dumps are the perfect way to prepare CMQ-OE exam with good grades in the just first attempt. So, Candidates want instant success in the CMQ-OE exam with quality CMQ-OE training material then PremiumVCEDump is the best option for them because our management is well trained in it and we update each question of all exams on regular basis after consulting recent updates with our ASQ certified professionals.

Areas Tested in ASQ CMQ/OE

The CMQ/OE evaluation validates the candidates’ skills on the following topics:

Using diverse tools that help in quality management;
Identifying and segmenting customers, together with managing customer relationship;
Developing training plans and identifying the most effective materials that can improve the team’s performance.
Understanding how to design an organizational structure, overpassing leadership challenges, defining teams and processes, and adhering to the ASQ Code of ethics;

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Latest ASQ CMQ-OE PDF and Dumps (2024) Free Exam Questions Answers [Q140-Q164]

Difficulty in writing CMQ-OE Exam

Areas Tested in ASQ CMQ/OE

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